Return Policy – YouShopMee.com
Effective Date: 06/01/2025
At YouShopMee.com, we strive to ensure customer satisfaction. This Return Policy outlines the conditions for returning products purchased from our marketplace.
1. Eligibility for Returns Items must be returned within 3 days of delivery. Products must be in their original condition, unused, and with tags intact. Certain items, such as perishables or digital goods, may be non-returnable.
2. Return Process Customers must submit a return request via email itemreturn@youshopmee.com or/and by contacting the seller. Return shipping labels will be provided for eligible returns. Items must be shipped back within 3 days after approval.
3. Refunds & Exchanges Refunds will be processed within 5 days after the returned item is inspected. Customers may request an exchange instead of a refund for eligible products. Refunds will be issued to the original payment method.
4. Return Shipping Costs Return shipping is [free or at customer's expense], depending on the reason for return. If the return is due to a defective or incorrect item, the seller covers the cost.
5. Exceptions Personalized or final-sale items may not be eligible for returns. Items returned in damaged condition (not due to shipping) may be denied a refund.
6. Contact Information For return-related inquiries, customers can reach out to itemreturn@youshopmee.com.
By shopping at YouShopMee.com, customers agree to this return policy. We aim to make returns as seamless as possible while maintaining fair practices for both buyers and sellers.